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Brooklyn street scene
Brooklyn, NY

Brooklyn's Home Care Team, Right in Your Neighborhood.

We're headquartered in Brooklyn — so when we say local, we mean it.

An Overview

Home Care in Brooklyn

Our office is on Coney Island Avenue. That means faster response times and caregivers who actually know your neighborhood.

Brooklyn isn't one place. Arranging care in Borough Park is a different job from arranging it in Bay Ridge or Crown Heights — different hospitals, different insurance picture, different expectations about who provides care. We plan around that instead of treating the borough as one market.

Where We Work

Neighborhoods & Hospitals We Serve

We serve all of Brooklyn — Bay Ridge, Park Slope, Brooklyn Heights, Carroll Gardens, Sunset Park, Williamsburg, Bed-Stuy, Crown Heights, Flatbush, Bensonhurst, Sheepshead Bay, Borough Park, and everywhere in between.

Many families reach out after a hospital stay — commonly Maimonides, NYU Langone Hospital–Brooklyn, NewYork-Presbyterian Brooklyn Methodist, or Coney Island Hospital. Wherever your loved one is treated, we'll work with the discharge team to get care in place.

Language and cultural fit is not an extra here. South Brooklyn has large Russian-speaking communities; other neighborhoods call for Spanish, Chinese, Hebrew, Yiddish, Urdu, Arabic, or Haitian Creole. We match for it because care delivered without it tends to break down.

Paying for Care

Ways Families Fund Home Care

Most families use Medicaid through an MLTC plan; others pay privately, and some combine private pay with a long-term care insurance policy.

Eligibility rules are confusing the first time through. Our coordinators walk you through what you likely qualify for and what enrollment looks like, as part of the initial consultation.

Accepted ways to pay

  • Medicaid via MLTC
  • Private pay
  • Long-term care insurance
Why City Choice

Why Brooklyn Families Choose City Choice

  1. Our office is in Brooklyn, so we respond in hours rather than days — and our caregivers already know the neighborhoods they're placed in.

  2. We match caregivers for language and cultural fit, which across Brooklyn's senior population is often the difference between care that holds and care that quietly falls apart.

  3. We plan around real Brooklyn logistics: multi-generational households, family split across boroughs, and buildings ranging from brownstone walk-ups to NYCHA-adjacent housing.

  4. When a caregiver needs swapping on short notice or a family needs same-day guidance, being close by means we can actually do it.

Getting Started

How Care Begins in Brooklyn

  1. Start with a call or a free in-home consultation. A coordinator visits, learns the daily routine, and explains what level of care fits and how it can be funded.

  2. From there we match a caregiver, handle scheduling, and supervise the care. Because we're local, changes happen quickly.

  3. As needs shift — more hours, a different service, stepping up to Skilled Nursing — we adjust the plan with you rather than making you start over somewhere else.

Frequently Asked Questions

Questions Brooklyn Families Ask

Is City Choice actually based in Brooklyn?

Yes — our office is on Coney Island Avenue, and we serve every neighborhood in the borough.

How fast can care start after a hospital discharge?

Usually within a day or two — sooner if you reach out before discharge.

Do you match caregivers by language?

Yes — Brooklyn's diversity means we prioritize language and cultural fit in every match.

Do you serve all Brooklyn neighborhoods, or just certain areas?

All of Brooklyn, from Bay Ridge to Williamsburg to Sheepshead Bay.

Do you help with Medicaid or MLTC?

Yes — we'll walk you through eligibility and enrollment during your consultation.

Ready to Bring Care Home?

One of our coordinators will visit your Brooklyn home, answer your questions, and help you find the right plan — free, no obligation.

Other Areas We Serve

City Choice Covers All Five Boroughs and Westchester