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City Choice home health aide with an older client
Home care across Brooklyn & NYC

Compassionate, Hands-On Care at Home.

Certified Home Health Aides supporting daily living — across Manhattan, Brooklyn, Queens, Staten Island, The Bronx, and Westchester.

An Overview

What a Home Health Aide Actually Does

Home Health Aides provide hands-on daily support — hygiene, mobility, safety — for clients who need more than occasional help but not full clinical care. For many families, the same familiar aide becomes the reason a loved one can keep living at home.

Our aides are certified under New York State training standards and supervised by our clinical team, so families get a consistent caregiver with real oversight behind them.

“The relationship an aide builds over months is often worth as much as the tasks they perform.”

City Choice home health aide with an older client
What’s Included

Daily Support, Handled

Every care plan is built around the person. These are the areas a City Choice Home Health Aide covers.

  1. Bathing, grooming, and personal hygiene
  2. Mobility support and fall prevention
  3. Medication reminders (administration is handled by skilled nursing where required)
  4. Meal preparation and feeding assistance
  5. Light housekeeping in daily living areas
  6. Companionship and cognitive engagement
  7. Monitoring and reporting changes in condition
  8. Toileting and continence support
Who It’s For

Who Home Health Aides Is For

A fit for seniors managing age-related frailty, recovery from a fall or illness, or early-stage memory changes — anyone who needs consistent daily support, not intensive medical care.

It's also a common step down from skilled nursing once clinical needs stabilize, and a sensible option for families planning ahead rather than waiting for a crisis.

Conditions & Situations

Situations We Support

Our aides support age-related frailty, recovery from a fall or fracture, early-to-moderate dementia, arthritis and other joint mobility limits, and the after-effects of stroke that don't require ongoing clinical nursing.

We also support clients living alone with little daily contact, and families coordinating a loved one's care from another borough or another state.

Situations we commonly support

  • Age-related frailty
  • Recovery from a fall or fracture
  • Early-to-moderate dementia
  • Arthritis and joint mobility limits
  • After-effects of stroke
  • Isolation from living alone
  • Long-distance family caregiving
How It Works

Getting Started Is Simple

  1. Start with a conversation

    A phone call or a free in-home consultation, covering daily routine, specific needs, and preferences — including language and cultural fit.

  2. Get matched with an aide

    We prioritize consistency: the same aide wherever possible, so your loved one builds a real relationship instead of adjusting to a new face.

  3. Care adjusts as needs change

    We flag what our aides notice and scale support up or down as things evolve.

  4. Reach us between visits

    No waiting for a formal review to change the plan — we respond as needs actually change.

Why City Choice

Why Families Choose City Choice for Home Health Aides

Consistent caregiver matching, not a rotating cast

The same aide learns a client's routines and patterns, which is what makes them notice when something is off.

Language and cultural fit taken seriously, not an afterthought

A skilled aide who isn't the right fit often doesn't work out. We spend real time on the person, not just the task list.

Aides trained and supervised by our clinical team

Even non-medical daily support is delivered inside a framework of real oversight, not left to an aide working alone.

Paying for Care

Ways Families Pay for HHA Support

Often covered by Medicaid through an MLTC plan. Others pay privately, and some combine private pay with long-term care insurance.

Our coordinators walk you through what you likely qualify for as part of the initial consultation, so you're not decoding the system alone.

Medicaid via MLTC

Coordinated through a Managed Long-Term Care plan for clients who meet eligibility requirements — often with little to no out-of-pocket cost.

Private pay

For families who haven’t yet qualified for Medicaid, or who want care beyond what a plan authorizes.

Long-term care insurance

Some families combine a long-term care policy with private pay to cover the level of support they want.

Frequently Asked Questions

Questions Families Ask Us First

What's the difference between a Home Health Aide and a Personal Care Aide?

Home Health Aides are certified to assist with certain healthcare-related tasks in addition to personal care; Personal Care Aides focus on non-medical daily living support. Your coordinator can help determine which fits.

Will the same aide come every time?

Whenever possible, yes — consistency helps aides notice changes early.

Can you match by language?

Yes — just let us know your preference during your consultation.

How many hours of care can an HHA provide?

From a few hours a week to live-in or 24-hour care, depending on needs and funding.

Is HHA care covered by Medicaid?

In many cases yes, typically through a Managed Long-Term Care plan. We can walk you through eligibility.

Ready to Get Started?

One of our coordinators will visit your loved one's home and help you find the right level of support — free, no obligation.