Reliable Home Care for Staten Island Families.
City Choice brings skilled nursing, home health aides, personal care, and pediatric care to families across Staten Island — built around the borough's quieter, more suburban way of life.
Home Care in Staten Island
Staten Island is New York City's least-populated borough but its third-largest by land area, which gives residents more room to spread out than almost anywhere else in the five boroughs. Roughly 476,000 people call Staten Island home, and close to 17% of the population is aged 65 or older — a meaningful and growing share of the borough that increasingly relies on home care to stay safely and comfortably in the houses and neighborhoods they've lived in for decades.
Staten Island offers a quieter, more suburban feel compared to the rest of New York City, while still providing access to world-class medical care through the borough's own hospital systems and easy connections into Manhattan. That suburban character shapes how home care actually needs to work here: more single-family homes, more driving and less public transit dependence, and a borough geography — North Shore, Mid-Island, and South Shore — that calls for real logistical planning rather than a one-size-fits-all citywide approach.
City Choice built our Staten Island care model around that reality. We plan for travel time between visits, coordinate around a borough where most families and caregivers rely on cars rather than the subway, and prioritize consistent caregiver assignment so your loved one isn't meeting a new face every visit.
Staten Island's aging population is also growing steadily, and families here often describe a strong sense of neighborhood continuity — many seniors have lived in the same home for decades and want to stay there. Supporting that goal safely, rather than pushing families toward facility-based care prematurely, is central to how we think about our role on the island.
Neighborhoods & Hospitals We Serve
We serve families across all of Staten Island — from North Shore neighborhoods like St. George and West Brighton, through Mid-Island communities, down to South Shore neighborhoods like New Dorp, Great Kills, and Prince's Bay.
Families frequently reach out to us after a stay at Staten Island University Hospital, which has campuses in Prince's Bay and Ocean Breeze and provides comprehensive geriatric services, or Richmond University Medical Center on Bard Avenue in West Brighton, which offers a wide spectrum of care for the borough's residents.
St. George, one of Staten Island's most connected neighborhoods, sits just steps from the Staten Island Ferry Terminal, which runs free, frequent service into Lower Manhattan — a detail that matters for families splitting caregiving responsibilities between Staten Island and other boroughs, and for coordinating specialist visits into the city when needed.
The borough is also home to cultural and recreational resources that matter for quality of life, not just medical care — Snug Harbor Cultural Center and Botanical Garden, Historic Richmond Town, the Staten Island Zoo, and a network of parks that many of our clients and their families continue to enjoy well into their care journey. Our caregivers are comfortable supporting safe outings to these kinds of places as part of a well-rounded care plan, not just indoor assistance.
Care We Provide in Staten Island
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Skilled Nursing Care
City Choice's skilled nursing services bring licensed, registered nurses directly into Staten Island homes, across the North Shore, South Shore, and Mid-Island communities. Our nurses manage medication administration, wound care, chronic disease monitoring, and post-hospital or post-surgical recovery, coordinating with the physicians and specialists many families already work with at Staten Island University Hospital or Richmond University Medical Center.
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Home Health Aides
Our Home Health Aides provide hands-on daily support: personal hygiene, mobility assistance, safety supervision, and help with healthcare tasks that keep a recovery or chronic condition on track. Staten Island's more spread-out, suburban geography means reliable transportation and scheduling logistics matter as much as caregiving skill — something we plan around from the very first visit.
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Personal Care Aides
Personal Care Aides support the daily tasks that let someone stay independent at home — bathing, dressing, feeding, light housekeeping, and companionship. For Staten Island families, many of whom live in single-family homes spread across a larger footprint than the rest of New York City, a PCA who shows up reliably and consistently is often what makes aging in place actually work.
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Pediatric Care
City Choice also provides specialized in-home pediatric care for children managing complex or chronic conditions, supporting the whole family — not just the child — whether that means coordinating with a child's care team at a Staten Island hospital or simply making home the safest, most comfortable place for treatment and recovery.
Accepted ways to pay
- Medicaid via MLTC
- Private pay
- Long-term care insurance
Why Staten Island Families Choose City Choice
Staten Island families come to City Choice because we don't try to force a dense-borough care model onto a borough that works differently. Reliable transportation planning, consistent caregiver assignment, and realistic scheduling around the borough's geography are baked into how we approach every Staten Island case.
We also understand that Staten Island's suburban character often means more single-family homes with yards, driveways, and multiple floors — different logistical considerations than an apartment building, and ones our caregivers are trained to navigate comfortably.
For families managing care from elsewhere in the city, or coordinating visits between Staten Island and Manhattan via the ferry, we make communication and updates a priority, so you're never left wondering how your loved one's day actually went.
We also work closely with the borough's senior centers and community resources — including programs like the Cassidy Coles and New Lane Neighborhood Senior Centers — so that home care complements, rather than replaces, the broader network of support many Staten Island seniors already rely on.
How Care Begins in Staten Island
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Getting started with City Choice begins with a simple call or a free in-home consultation. One of our care coordinators will visit your loved one's home, understand their needs and living situation, and help you understand what level of care makes sense and how it can be funded.
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From there, we handle caregiver matching, scheduling, and ongoing supervision — planned around Staten Island's geography from the start, so visits are reliable and caregivers aren't stretched across unrealistic travel distances.
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As care needs evolve, whether that's increasing hours after a fall or health event, or scaling back as a client regains independence, we work with your family to adjust the plan rather than starting the process over.
Questions Staten Island Families Ask
Do you serve all parts of Staten Island, including the South Shore?
Yes — we serve the North Shore, Mid-Island, and South Shore, and plan caregiver scheduling around the borough's geography from the start.
How quickly can care start after a hospital discharge?
We prioritize fast turnaround for hospital discharges and can often have care in place within a day or two, especially when a family reaches out before discharge.
My parents live in a large single-family home — does that change the care plan?
It can. Larger homes, multiple floors, and yards involve different logistics than an apartment, and we factor that into caregiver planning and safety considerations from the outset.
Do you help with Medicaid or MLTC enrollment?
Yes — our team can walk you through eligibility and enrollment as part of your initial consultation.
Can care be coordinated between Staten Island and family in Manhattan or other boroughs?
Yes — we regularly work with families splitting caregiving responsibilities across boroughs and prioritize clear, consistent updates to keep everyone informed.
Ready to Bring Care Home?
One of our care coordinators will visit your loved one's Staten Island home, answer your questions, and help you figure out the right plan — with no cost and no obligation.
