Privacy Policy
Last updated November 11, 2026
City Choice Home Care Services (“City Choice,” “we,” “us”) respects your privacy. This policy explains what information we collect through citychoicehomecare.com (the “Website”), how we use it, and the choices you have. It applies only to this Website. It does not cover the care records we keep for clients, which are explained below.
Information you give us
When you fill out a form on the Website, we collect the details you choose to send us. Depending on the form, this may include:
- Contact and consultation forms, and the care quiz: your name, phone number, email address, the type of care you are interested in, your answers to the quiz questions, and any message you write.
- Job applications: your name, email address, phone number, date of birth, home address, and the boroughs or counties where you can work.
Please do not send medical records, Social Security numbers, insurance or Medicaid numbers, or other sensitive health details through Website forms. Our team will ask for what is needed in a secure way once we speak with you.
Information collected automatically
When you visit the Website, our systems and the services we use may automatically collect technical information, such as your IP address, browser and device type, the pages you view, the site that referred you, and the date and time of your visit. Some of this is collected with cookies and similar technologies.
How we use information
- To respond to your questions and arrange a care consultation.
- To review job applications and contact applicants.
- To understand how the Website is used and improve it.
- To protect the Website and our forms from spam, fraud, and misuse.
- To meet our legal and regulatory obligations.
We do not sell your personal information, and we do not share it for other companies’ advertising.
Services we use
We rely on trusted service providers to run the Website. They may process information on our behalf, only as needed to provide their services:
- Website hosting to store and serve the Website and the form submissions it receives.
- Google Analytics and Google Tag Manager to measure Website traffic. You can learn more in how Google uses information from sites that use its services, and opt out with the Google Analytics opt-out browser add-on.
- Google reCAPTCHA on some forms to block spam. Its use is subject to Google’s Privacy Policy and Terms of Service.
- Google Fonts to display the Website’s typefaces.
- Email and form-automation tools that deliver form submissions to our team.
We may also disclose information if required by law, to protect the rights and safety of our clients, staff, or others, or as part of a merger or transfer of our business.
Health information for our clients
If you become a City Choice client, the health information we receive in providing care is protected under applicable federal and New York State law, including HIPAA. That information is handled under our client privacy practices, which we provide to clients directly, and not under this Website policy.
Cookies and your choices
You can set your browser to block or delete cookies. The Website will still work, though some features may not. You can also opt out of Google Analytics as described above. If you no longer want to hear from us, tell us by phone or email and we will stop contacting you.
How long we keep information
We keep form submissions and application details only as long as needed for the purposes above, or as required by law, and then delete them.
How we protect information
The Website uses an encrypted (HTTPS) connection, and access to submitted information is limited to the staff who need it. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Children
The Website is meant for adults. Parents and guardians may contact us about care for a child, but we do not knowingly collect personal information directly from children under 13. If you believe a child has sent us information, contact us and we will delete it.
Changes to this policy
We may update this policy from time to time. The date at the top of this page shows when it was last changed.
Contact us
If you have questions about this policy or your information, contact us:
City Choice Home Care Services
2719 Coney Island Ave, 2nd Floor
Brooklyn, NY 11235
Phone: 718.645.1116
Email: info@citychoicehomecare.com